Frequently asked questions
Q. How many people are in the tour group.
A. The Max. numbers will be 15, though usually 6 to 10 people is average.
Q. I do not wish to share a room, is there a single supplement should I want my own room
A. For tours in 2012 we will charge no single room supplements.
Q. Why are flights not included?
A. Flights are not included simply because of the changing exchange rates. Early booking will give you a much better chance of cheap flights. Also note that we try to book our own flights 4 months prior to travel, should you book after this you may not be able to travel to Japan in the main group and might have to make your own way to the hotel.
Q.Are my meals included?
A. You will be on a bed only basis. The tour prices are lower to reflect this. We do eat together for breakfast etc. Because of peoples eating habits it was decided to work on this basis.
Q. Are all of my travel expenses covered?
A. Daily travel to classes, attractions and services to and from Kansai Airport are included. Incidental taxi rides, bus rides etc made outside of the itinerary will NOT be included
Q. What are the cancellation charges?
A. A deposit of £200 must be made on application. This is non-refundable.The remainder of the cost must be made no less than 6 weeks prior to travelling (unless otherwise agreed).
Refunds:Monies paid (with the exception of the deposit) will be refunded as below. Charges have to be made as classes, theatre tickets etc will have to be booked in advance to ensure places.
Up to four weeks prior to travel - 100% refund
Up to three weeks prior to departure - 85% refund
Up to two week prior to travel - 65% refund
Less than two weeks - 50% refund
Less than one week - no refund
Should the trip be cancelled by ourselves for any reason, all monies will be refunded. ***
Japan Rail pass - may be purchased as part of your trip. This is purchased a month before travel and delivered directly to you. In the event of a cancellation you can return the ticket if unused up to 12 months after the date of purchase. The cost of this ticket will therefore obviously NOT be refunded as you have to claim a refund personally.
